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Mark Cheetham

I joined Hatmill in July 2017, after 6 years working for DHL Supply Chain.

I was accepted onto the DHL Graduate Scheme in 2011 after gaining a BA in Economics from The University of Sheffield. The scheme took the form of 3 operational placements, alongside various training modules. Over the course of the 18 month programme, I spent time in 3 very different operations, broadening my Logistics and Supply Chain knowledge and understanding what interested me:

  • Managing flows of excavated material from a Crossrail tunnelling site in a Transport Control Tower
  • Despatch FLM in a Sainsburys DC, during the cutover to automation
  • Part of a major change project, relocating Network Rail’s NDC from Worcester to Coventry, whilst migrating to a new WMS

From the scheme, I moved onto the Network Rail project on a full time role. There I was able to refine my knowledge of site planning, operational flows and process mapping, as well as WMS testing, training and implementation. The project was a great success, running ahead of schedule and winning a DHL ‘Project of the Year’ award.

I then spent about a year working as Shift Manager in the newly opened site, to which I later returned as Operations Manager. In tandem with this, I had the role as Contract Health and Safety Champion. Through this I was responsible for process and documentation for 100+ staff and 4 sites, all of which achieved ISO 9001 and OSHAS 18001 accreditation.

In my next role, I played a major part in designing and opening a new materials distribution centre for the Great Western Route Modification. Responsibilities included site layout, writing the operational processes and risk assessments, recruitment of managers and staff, stakeholder engagement, and WMS specification and testing. Complexities were increased by the product being new to DHL (structural steel up to 27m and 5000kg) and the requirement for unit tracking from supplier to GPS Track Location to support future maintenance activity.

Following the successful site opening, I then headed up the GWRM site for 2 years, opening a further 2 facilities and seamlessly integrating them into the operation during that time. This included introducing internal forecasting and replenishment, which had previously been out-of-scope, to ensure the correct stock reached the primary site from the other facilities for consolidated order picking.

When I was offered the chance to join the Hatmill team I jumped at the opportunity to learn from the talented people here, and combine our range of experiences to bring value to our customers.